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波音CEO致歉聲明全文

2019/04/05
導(dǎo)讀
4月4日,波音公司總裁兼CEO丹尼斯·米倫伯格(Dennis Muilenburg)就最近發(fā)生的兩起波音客機(jī)墜機(jī)事故而導(dǎo)致的近350人喪生向遇難者家屬道歉。

波音CEO



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CHICAGO, April 4, 2019 /PRNewswire/ -- We at Boeing are sorry for the lives lost in the recent 737 MAX accidents. These tragedies continue to weigh heavily on our hearts and minds, and we extend our sympathies to the loved ones of the passengers and crew on board Lion Air Flight 610 and Ethiopian Airlines Flight 302. All of us feel the immense gravity of these events across our company and recognize the devastation of the families and friends of the loved ones who perished.


芝加哥,201944/美通社/ —我們波音公司對最近發(fā)生在737 MAX事故中逝去的生命感到抱歉。這些悲劇持續(xù)壓在我們的心頭,我們對獅航610航班和埃航公司302航班上的乘客和機(jī)組人員的親人深表慰問。我們公司所有人都感受到這些事件的嚴(yán)重性,并意識到這給死者家人和朋友帶來了巨大的創(chuàng)傷。

  

The full details of what happened in the two accidents will be issued by the government authorities in the final reports, but, with the release of the preliminary report of the Ethiopian Airlines Flight 302 accident investigation, it's apparent that in both flights the Maneuvering Characteristics Augmentation System, known as MCAS, activated in response to erroneous angle of attack information.


政府當(dāng)局將在最終報告中發(fā)布兩起事故的全部細(xì)節(jié),但隨著埃航302航班事故調(diào)查的初步報告的發(fā)布,顯然,兩個航班的機(jī)動特性增強系統(tǒng)(MCAS)為了回應(yīng)錯誤的迎角信息而啟動

 

The history of our industry shows most accidents are caused by a chain of events. This again is the case here, and we know we can break one of those chain links in these two accidents. As pilots have told us, erroneous activation of the MCAS function can add to what is already a high workload environment. It's our responsibility to eliminate this risk. We own it and we know how to do it.


我們行業(yè)的歷史表明,大多數(shù)事故都是由一系列事件引起的。這次也是如此,我們知道在這兩起事故中,我們可以打破其中的一個鏈條。正如飛行員所告訴我們的,錯誤啟動MCAS功能會增加高負(fù)載環(huán)境的風(fēng)險。我們有責(zé)任消除這一風(fēng)險。我們對此負(fù)責(zé),我們知道如何去做。

 

From the days immediately following the Lion Air accident, we've had teams of our top engineers and technical experts working tirelessly in collaboration with the Federal Aviation Administration and our customers to finalize and implement a software update that will ensure accidents like that of Lion Air Flight 610 and Ethiopian Airlines Flight 302 never happen again.


獅航事故發(fā)生后,我們的頂級工程師和技術(shù)專家團(tuán)隊與美國聯(lián)邦航空管理局和我們的客戶一起孜孜不倦地工作,最終確定并實行軟件更新,以確保像獅航610航班和埃航302航班這樣的事故再也不會發(fā)生。

 

We're taking a comprehensive, disciplined approach, and taking the time, to get the software update right. We're nearing completion and anticipate its certification and implementation on the 737 MAX fleet worldwide in the weeks ahead. We regret the impact the grounding has had on our airline customers and their passengers.


我們正在采取全面、規(guī)范的方法,一直努力使軟件得到正確更新。我們即將完成更新,預(yù)計將在未來幾周內(nèi)對全球的737 MAX飛機(jī)進(jìn)行認(rèn)證和應(yīng)用。我們對停飛給我們的航空公司客戶及其乘客帶來的影響而道歉。

 

This update, along with the associated training and additional educational materials that pilots want in the wake of these accidents, will eliminate the possibility of unintended MCAS activation and prevent an MCAS-related accident from ever happening again.


此次更新,以及飛行員們因為這些事故而希望有的相關(guān)培訓(xùn)和教育材料,將消除MCAS意外啟動的可能性,并防止與MCAS相關(guān)的事故再次發(fā)生。

 

We at Boeing take the responsibility to build and deliver airplanes to our airline customers and to the flying public that are safe to fly, and can be safely flown by every single one of the professional and dedicated pilots all around the world. This is what we do at Boeing.


我們波音公司負(fù)責(zé)為我們的航空公司客戶和乘客建造并交付可以安全飛行的飛機(jī),世界上每個專業(yè)的飛行員都可以安全駕駛這些飛機(jī)。這就是我們在波音公司所做的。


We remain confident in the fundamental safety of the 737 MAX. All who fly on it—the passengers, flight attendants and pilots, including our own families and friends—deserve our best. When the MAX returns to the skies with the software changes to the MCAS function, it will be among the safest airplanes ever to fly.


我們對737 MAX的基本安全性仍然充滿信心。所有乘坐它的人——乘客,乘務(wù)員和飛行員,包括我們自己的家人和朋友——都值得我們做到最好。當(dāng)MAX帶著更新后的MCAS返回天空,它將成為有史以來最安全的飛機(jī)之一。


We've always been relentlessly focused on safety and always will be. It's at the very core of who we are at Boeing. And we know we can always be better. Our team is determined to keep improving on safety in partnership with the global aerospace industry and broader community. It's this shared sense of responsibility for the safety of flight that spans and binds us all together.


我們一直堅持不懈地專注于安全,而且永遠(yuǎn)都是。這是我們波音公司的核心。而且我們知道我們總能做得更好。我們的團(tuán)隊決心與全球航空航天業(yè)和更廣泛的社區(qū)保持合作,不斷提高安全性。正是這種對飛行安全的共同責(zé)任感將我們所有人聯(lián)系在一起。


I cannot remember a more heart-wrenching time in my career with this great company. When I started at Boeing more than three decades ago, our amazing people inspired me. I see how they dedicate their lives and extraordinary talents to connect, protect, explore and inspire the world — safely. And that purpose and mission has only grown stronger over the years.


在這個偉大的公司的職業(yè)生涯中,我不記得還有哪個如此令人痛心的時刻。當(dāng)我三十多年前開始在波音公司工作時,波音這些了不起的人激勵著我。我看到他們?nèi)绾螌⒆约旱纳头欠膊拍芡度氲桨踩剡B接,保護(hù),探索和激勵世界這一目標(biāo)和使命才因此變得更加強大。


We know lives depend on the work we do and that demands the utmost integrity and excellence in how we do it. With a deep sense of duty, we embrace the responsibility of designing, building and supporting the safest airplanes in the skies. We know every person who steps aboard one of our airplanes places their trust in us.  


我們知道生命依賴于我們所做的工作,這要求我們做到最大程度的誠信和卓越。憑借深厚的責(zé)任感,我們承擔(dān)著設(shè)計、建造和支持天空中最安全的飛機(jī)的責(zé)任。我們知道,每一個登上我們飛機(jī)的人對我們都持有信任。


Together, we'll do everything possible to earn and re-earn that trust and confidence from our customers and the flying public in the weeks and months ahead.


我們將盡一切可能,在未來數(shù)周和數(shù)月內(nèi)重新獲得客戶和乘客的信任和信心。


Again, we're deeply saddened by and are sorry for the pain these accidents have caused worldwide. Everyone affected has our deepest sympathies.


再次,我們對這些事故給全世界帶來的傷痛深感悲痛和遺憾。我們向受此影響的每個人致以深深的歉意。


Dennis Muilenburg

Chairman, President & CEO

The Boeing Company

丹尼斯·穆倫堡

主席,總裁兼首席執(zhí)行官

波音公司


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